Guest Experience/Night Audit Supervisor 

• Proactively designed inventory plan for the department to keep a track of guest amenities and office
supplies to smoothen the operation further.
• Redesigned the guests’ request log sheet for the department by bundling all type of request on one sheet
which also helped in reducing carbon footprints by saving paper;
• Suggested management to collect all Advance Purchase deposits on the day reservation is made which
was appreciated and implemented.
• Followed all the duties and responsibilities of Night Auditor and Night Audit Supervisor effectively as per
hotel’s standard operating procedures;
• Constantly coached a team of 11 team-members after catching discrepancies on their work during the
day.