About Ashish Mishra
My work experiences in six different hotel properties (including Marriott, Hilton & Taj hotel chains) at four countries have exposed me to variety of different opportunities. I most enjoyed finding resolutions for guests concerns & making their stay a memorable one from the Pre-arrival to Post-arrival, reconciliation of nightly revenue for all the revenue sources, handling all the sources of reservations and training the new hires. I have been fortunate that my previous positions helped me to develop decision-making skill, analytical skill, team building, interpersonal and communication skill.Anywhere I worked, I realized that, hospitality to me, looks feels warm, welcoming, and comforting. It tastes like peach cobbler, smells like fresh-baked chocolate chip cookies across the street, sounds like birds chirping in the trees, looks like a big smile across a new neighbor’s face, and feels like a 20 second hug from my mom.
In my leisure time, I enjoy volunteering, through which I can give something back to the community and I
also love cooking. Trust me, you will love my butter chicken. Being a part of Capilano University, I got a
chance to represent my university in front of tourism industry professionals in an inter-university
competition called “The Winning Pitch” by go2HR, where I presented an original business concept
developed by me and my team. Indeed, our hard work paid off and we won the runner up position in
My Latest Projects
Partnership of Hotel Belmont and Clean the World to Reduce Carbon Footprints from the Environment
WORK IN PROGRESS! Thank you for your patience!
Accessible Tourism in British Columbia, Winning Pitch by go2HR
“Facilitating travel for people with disabilities [is] not only a human rights imperative, but also an exceptional business opportunity” (UNWTO, 2016). According to Statistics Canada, close to 22% of Canadians are living with at least one kind of disability, which translates to approximately 6.2 million people. Categorized by disability type, 10% have mobility issues, 5% have challenges with their hearing, and another 5% are living with loss of vision (Statistics Canada, 2017). Perhaps more than any other segment of our population, this community of differently abled Canadians relies on communications technology and new media to navigate their world. In fact, a study conducted by Rehabilitation Engineering Research Center for Wireless Technologies (Wireless RERC) found that approximately 84% of North Americans either use or own a cellphone. More importantly, the study found a significant rise in the use of smartphones among people with disabilities from 57% to 72% between 2013 and 2016. Concurrently the use of tablets increased from 35% to 50% (John T. Morris, 2016). This presents an enormous opportunity for mobile app developers, one that promises social benefits for differently abled consumers, and financial benefits for the tourism sector. According to a study by ratings firm Fifth Quadrant Analytics, people with disabilities represent “an emerging market the size of China,” numbering close to 1.3 billion. The study estimates the friends and family members of these people would add another 2.2 billion potential consumers willing to act on their emotional connection to loved ones who face daily challenges with their mobility, hearing, vision and other issues. Together, they control more than $8 trillion in annual disposable income globally (Stancu, 2017). It is estimated 12% of the tourism market belongs to accessible tourism. Yet, there is no structured business which exists today, especially in British Columbia, which caters to this emerging and important market segment.
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